
Cloud Partner Panel
Full feature overview
Trial version | Basic | Advanced | Premium | |
---|---|---|---|---|
Pricing | Free for 30 days | €250 /month | €600 /month | Get in touch |
Number of customers | Up to 2 | Up to 10 | Up to 30 | 30+ |
Management | ||||
Centralized CMDB (based on ITIL: Configuration Management Database) | check | check | check | check |
Centralized Configuration Sets | check | check | check | check |
Enable GDPR compliance by removing the need to sign into to your Dynamics 365 Customer Engagement client instances | check | check | check | check |
Easily manage versions of tenants and deployed solutions | check | check | check | check |
Migrate, Upgrade and Update | ||||
Roll out Solution updates across Dynamics 365 Customer Engagement instances | check | check | check | check |
Bulk Import data to Dynamics 365 Customer Engagement Instances | check | check | check | check |
Deploy your own solutions using the JumpStart method | check | check | check | check |
Usage Insights | ||||
Centralized Insights into all customers Dynamics 365 Customer Engagement instances | check | check | check | check |
Centralized Insights into all customers Office 365 organizations | check | check | check | check |
Compare and benchmark your clients usage and activity | 90 day¹ retention | 180 day¹ retention | 365 day¹ retention | lifetime¹ retention |
Fast Deployment | ||||
Use JumpStart 365 implementation method to quickly on-board new clients | check | check | check | check |
Build a questionnaire to ask clients about most frequent configuration preferences | check | check | check | check |
Prevent incompatibility between solutions/addons | check | check | check | check |
Connectivity | ||||
Integrates with your Azure AD | check | check | check | check |
Includes CloudChains | check | check | ||
IP to the Cloud | ||||
Track and manage licensing of your IP in Dynamics 365 Customer Engagement instances | check | check | check | check |
Partner Representation | ||||
Use your own branding, style and name | check | check | check | |
Use multiple brands, assign each customer to a specific one | check | |||
Embed your support channels into client Dynamics 365 Customer Engagement instances (Phone, Email and Live Chat) | check | check | check | |
Integrate your own Dynamics 365 for Customer Service (case and support) system | check | check | check | |
Integrate your support Bots (Microsoft Bot Framework) as a support channel | check | check | ||
Service Level Agreement | ||||
Self service | check | check | check | check |
Online Support Portal | check | check | check | |
Live remote assistance | check | check | ||
Dedicated Technical Account Manager | check | |||
Pricing | Free for 30 days | €250 /month | €600 /month | Get in touch |
1: All data retention is up to maximum compliancy according to EU Law.