Managing multiple Dynamics 365 implementations is a challenge
There is a challenge in managing, maintaining and supporting any Dynamics 365 implementation after delivery, let alone 5, 10 or 100.
The Cloud Partner Panel empowers Microsoft Dynamics 365 Partners to focus on their core business by unburdening them of routine operations, administration and upkeep.
Highlights of the Cloud Partner Panel
Insights across all your Customers
Use aggregated insights and alerts to get a better insight into how your customers are using Dynamics 365 and Office 365. Benchmark your customers and take the lead with predictive analytics and early warning systems.
Automate Deployment, Configuration, Updates
Our automated deployment tools will allow you to roll-out changes, configurations, update or entire implementations, confidently, repeatable and across multiple customers. Automated deployment reduces human errors and increases scale.
Built for Microsoft Partners
Focused on providing powerful and centralized management capabilities for new and existing Microsoft Partners to streamline their Dynamics 365 and Office 365 practice.
Use your own Brand
Deploy our product and services your existing branding. As the Microsoft Partner, you are always in the lead and the point of contact for your customers, as their trusted advisor.
|Pricing||Free for 3 months||€250|
|Number of customers||Up to 2||Up to 10||Up to 30||Up to 100|
|Centralized CMDB (based on ITIL: Configuration Management Database)||check||check||check||check|
|Centralized Configuration Sets||check||check||check||check|
|Enable GDPR compliance by removing the need to sign into to your Dynamics 365 Customer Engagement client instances||check||check||check||check|
|Easily manage versions of tenants and deployed solutions||check||check||check||check|
|Migrate, Upgrade and Update|
|Roll out Solution updates across Dynamics 365 Customer Engagement instances||check||check||check||check|
|Bulk Import data to Dynamics 365 Customer Engagement Instances||check||check||check||check|
|Deploy your own solutions using the JumpStart method||check||check||check||check|
|Centralized Insights into all customers Dynamics 365 Customer Engagement instances||check||check||check||check|
|Centralized Insights into all customers Office 365 organizations||check||check||check||check|
|Compare and benchmark your clients usage and activity||90 day¹ retention||180 day¹ retention||365 day¹ retention||lifetime¹ retention|
|Use JumpStart 365 implementation method to quickly on-board new clients||check||check||check||check|
|Build a questionnaire to ask clients about most frequent configuration preferences||check||check||check||check|
|Prevent incompatibility between solutions/addons||check||check||check||check|
|Integrates with your Azure AD||check||check||check||check|
|IP to the Cloud|
|Track and manage licensing of your IP in Dynamics 365 Customer Engagement instances||check||check||check||check|
|Use your own branding, style and name||check||check||check|
|Use multiple brands, assign each customer to a specific one||check|
|Embed your support channels into client Dynamics 365 Customer Engagement instances (Phone, Email and Live Chat)||check||check||check|
|Integrate your own Dynamics 365 for Customer Service (case and support) system||check||check||check|
|Integrate your support Bots (Microsoft Bot Framework) as a support channel||check||check|
|Service Level Agreement|
|Online Support Portal||check||check||check|
|Live remote assistance||check||check|
|Dedicated Technical Account Manager||check|
|Pricing||Free for 3 months||€250|
1: All data retention is up to maximum compliancy according to EU Law.