If you’ve managed Dynamics 365 (online) tenants and instances, you’ve used the Dynamics 365 admin center. With the merge of Common Data Service and the Dynamics 365 platform, we’re launching a new admin center experience bringing PowerApps, Flow, and Dynamics 365 administration management together in a single site – the Power platform Admin center.
Managing your Dynamics 365 Customer Engagement instances has always been done through the Dynamics 365 Administration Center. With Dynamics 365 Customer Engagement now officially being part of the Power platform, being built on top of the Common Data Service for apps, it’s time to bring these two worlds together even further.
In the Common Data Service for Apps admin experience, there are a few points where you step out into the Dynamics 365 Administration Center, which can be a little jarring, if you’re unfamiliar with it. After all, you’re working on a PowerApp, why do you need to bother with Dynamics 365? The Common Data Service for Apps has however been built using the Dynamics 365 Customer Engagement technology (the XRM Framework), making the existing Dynamics 365 Administration Center the best place to provision and manage instances.
To bring these two worlds together Microsoft has introduced the Power platform Admin center, to eventually replace the Dynamics 365 Administration Center.
Still in preview, the Power platform Admin center already allows you to do several task, for which you previously went to the Dynamics 365 Administration Center, like viewing your instances (now called ‘environments’) and changing basic settings but, overall the functionality is quite limited.
The most powerful things we see so far are the covered analytics for PowerApps, Flow and Common Data Service for Apps (this last one including all Dynamics 365 Customer Engagement instances)
Organization Insights that we’re used to inside of the Dynamics 365 is moving to the new Power platform admin center, along with all other insights and analytics from the platform.
Quick access to instance specific settings
Diving into instance specific settings has always been a hassle, as you have to open up the Dynamics 365 instance, go into Settings, look for the setting, change it, wait for it to Save the changes, etc. Now in the Power platform Admin center you have quick access to the most used instance specific settings. Some simply linking to the old Dynamics 365 screens, where a few have been made available in a new and fresh PowerApps jacket.
For more information on the Power platform Admin center, take a look at this blog article from the Dynamics team: Introducing the Power platform admin center or the preview documentation Preview: Introducing the Power platform Admin center
Partners managing their customers
The Power platform Admin center is a great step towards the direction of a single point where Administrators can manage their instances (now called ‘environments’). A limitation will be that you can only manage one tenant, when signed in, as it appears the Power platform Admin center does not support users being signed in to multiple accounts.
For Dynamics 365 Partners and PowerApps Partners looking to manage and monitor multiple instances/environments from multiple tenants, all from one environment, MindsUnited offers a Partner focused management experience called Cloud Partner Panel. The Cloud Partner Panel allows Microsoft Partners of any size to manage and monitor all their Dynamics 365 Customer Engagement, PowerApps and Common Data Service for Apps customers, instances and environments from one platform.